Big-Level IT Care Without the Big-Company Runaround
Arboria was created for small businesses and private schools that need real IT leadership but don’t have the staff or budget for an in-house department.
We step in as your technology partner — handling everything from cybersecurity and Microsoft to networks, devices, vendors, and day-to-day support — with a hands-on, local approach that keeps things simple and reliable.
You won’t get bounced between departments or stuck explaining your environment over and over. When you call Arboria, you’re working with people who already know your systems and take full ownership of them.
We show up in person when it matters and work directly with your staff and environment.
Real protection without creating friction or slowing your team down.
We maximize the tools you already pay for and secure them properly.
We understand student devices, filtering, rostering, and academic workflows.
When Arboria manages your IT, your staff isn’t stuck troubleshooting, guessing, or waiting days for help. Systems stay maintained, devices stay secure, Microsoft and Google Workspace works the way it should, and someone is always accountable for keeping everything running.
For businesses, that means fewer interruptions and more productive days.
For schools, it means classrooms stay focused on learning instead of technology failures.
You don’t need a big internal IT team — you just need the right one behind you.
Why Arboria Is Different
Most providers rely solely on remote call centers and generic processes. Arboria was built to be the opposite.
We work as an extension of your organization — proactively maintaining your systems, responding quickly, arriving in person when needed, coordinating vendors, and keeping everything secure behind the scenes so your staff isn’t burdened with IT problems.
Our clients choose Arboria because they want a partner who cares about outcomes, not ticket counts.
We Couldn’t Do It Without Them
Arboria is led by Kristin “Kris” MacDonald, a lifelong problem-solver with over two decades of experience across design technology, IT operations, security, and enterprise systems leadership.
Before founding Arboria, Kris spent more than ten years leading IT teams and supporting large organizations, gaining firsthand experience in what works — and what absolutely doesn’t — when technology meets real people.
She holds a degree in Computer Science from Harvard University and brings that deep technical foundation into every client engagement, translating complex systems into practical, manageable solutions for small organizations.
Her approach is simple:
Make technology secure. Make it reliable. Make it easy for humans.
Kigani Kao Badi is an emerging cybersecurity professional and current Cybersecurity student at Blue Ridge Community & Technical College, where she maintains a strong academic record while actively building hands-on security experience outside the classroom.
Through participation in the National Cyber League, she has strengthened her skills in incident response, digital forensics, and network analysis while working with industry tools such as Wireshark, Nmap, Hashcat and Burp Suite.
Kigani brings a strong work ethic and discipline to everything she does, Her professional experience includes technical documentation and process support during her internship at Logoplaste, market research and risk exposure analysis through Insight Risk, and customer-facing roles that developed communication, organization, and reliability.
She is currently pursuing her CompTIA Security+ certification and is bilingual in French, with growing interests in cybersecurity operations and user-focused technology design
